Cititel Penang

–Excellent location - show map
+30 photos
Scored 8.6
Rated fabulous

Excellent location!

9.3
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Lift

Enjoy some extra space with 2 rooms for 2 adults, 1 child

2 × Superior Twin
Price for:
Max adults: 2
, 
Max adults: 2
Each unit has:
Bed: 1 single bed
Free cot available on request
Non-refundable
Pay online
Breakfast US$12 (optional)
US$109 per night
Original price
US$451.50
Late Escape Deal
- US$90.30
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$361.20
US$109 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Reserve your selections
Don't worry — pressing this button won't charge you anything!

About this property

Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage. It features an indoor swimming pool and guests can enjoy meals from 3 of the in-house dining options or have a drink at the bar. Free WiFi is available throughout the property. It is 500 metres to the vibrant Chinatown. Fort Cornwallis and Wonderfood Museum are 2 km from CItitel Penang while Clan Jetties of Penang and Gurney Drive are 3 km away. Batu Ferringhi Beach is 15.6 km from the property. Penang International Airport is 18.1 km away. Air-conditioned rooms open up to views of the city and are fitted with a flat-screen TV and a desk. The en suite bathroom includes shower facilities. Other facilities at the property include a karaoke room and a mini-mart. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and luggage storage. Guests can explore the surrounding area for a variety of shopping and dining options. A range of local, Thai and international specialities can be enjoyed at the hotel’s 24-hour Main Street Café. Open for lunch and dinner, Zhonghua Gourmet and Kirishima Restaurant serve Chinese and Japanese dishes respectively.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request
CHM Hotels
Hotel chain/brand

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in George Town, this hotel has an excellent location score of 9.3

  • Great Food: Meals here are highly recommended

  • Top pick by families with children

Breakfast info

Asian, American, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

All available rooms

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Twin
To fit 2 adults, 1 child, you'll need to select 2 of these
  • 1 single bed
Free cot available on request
237 feet²
Air conditioning
Free WiFi
  • Shower
  • Safety deposit box
  • Bidet
  • Internet facilities
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Hairdryer
  • Fan
Max adults: 2
US$55 per night
Original price
US$225.75
Late Escape Deal
- US$45.15
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$180.60
US$55 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Non-refundable
  • Pay online
Max adults: 2
US$62 per night
Original price
US$257.10
Late Escape Deal
- US$51.42
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$205.68
US$62 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max adults: 2
US$68 per night
Price US$226
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max adults: 2
US$78 per night
Price US$257
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Standard Twin Room
  • 1 single bed
Free cot available on request
237 feet²
Air conditioning
Free WiFi
Max adults: 2
US$58 per night
Price US$192
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max adults: 2
US$78 per night
Price US$257
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Deluxe King
  • 1 extra-large double bed
Free cot available on request
237 feet²
Air conditioning
Free WiFi
Max adults: 2
US$59 per night
Original price
US$243.78
Late Escape Deal
- US$48.76
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$195.02
US$59 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Non-refundable
  • Pay online
Max adults: 2
US$68 per night
Original price
US$280.62
Late Escape Deal
- US$56.12
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$224.49
US$68 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max adults: 2
US$74 per night
Price US$244
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max adults: 2
US$85 per night
Price US$281
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Deluxe Twin Room
  • 1 single bed
Free cot available on request
237 feet²
Air conditioning
Free WiFi
Max adults: 2
US$59 per night
Original price
US$243.78
Late Escape Deal
- US$48.76
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$195.02
US$59 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Non-refundable
  • Pay online
Max adults: 2
US$68 per night
Original price
US$280.62
Late Escape Deal
- US$56.12
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$224.49
US$68 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max adults: 2
US$74 per night
Price US$244
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast US$12
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max adults: 2
US$85 per night
Price US$281
Included: 10 % Service charge
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet
Limited supply in George Town for your dates: 7 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lye
Singapore Singapore
“The location is excelllent and staff are friendly and helpful. Also like the welcome drinks available at the main Lobby.”
Lai
Canada Canada
“Great location and little walked to nearby arractions and easy for transportations .”
Bee
Malaysia Malaysia
“We stay a few time in Cititel. Overall is good.Friendly staff.And notice that the toilet window is covered ， block out the glare.”
Michael
Singapore Singapore
“I really like all your staff from Front Desk, Concierge, Cleaning and even your Technical staff. You hotel operates like a 6-Star hotel and we were very impressed the with the staffs the most. I have not seen this level of service in Japan,...”
Kiat
Malaysia Malaysia
“Location was excellent. Within easy walking distance to food and sights.”
Soon
Australia Australia
“All the staffs were excellent. They were friendly, attentive and courteous. We always stay in this hotel wherever we visit Penang.”
Peter
United Kingdom United Kingdom
“2 minute walk to restaurants and bars and shops. only 35 minutes in taxi to airport”
Rozida
Malaysia Malaysia
“Location is excellent. Walking distance to lots of famous eatery and shopping areas for local delicacies”
Esther
Malaysia Malaysia
“Excellent customer service and the rooms were very clean.”
Matajie
Malaysia Malaysia
“The breakfast and location was superb. These are the reasons I always chose this hotel”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1

No additional info available

House rules

Cititel Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 135 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 135 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cititel Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.