Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, city views, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Additional comforts include bathrobes, minibars, and sofas.
Dining Experience: The family-friendly restaurant offers Malaysian, local, Asian, and international cuisines with halal options. Breakfast includes continental, buffet, vegetarian, and gluten-free selections with local specialities, fresh pastries, and fruits.
Leisure Facilities: Guests can enjoy a rooftop swimming pool, fitness centre, terrace, and pool bar. The hotel provides a paid airport shuttle service, 24-hour front desk, concierge, and full-day security.
Prime Location: Located 24 km from Sultan Abdul Aziz Shah Airport, the hotel is a short walk from Berjaya Times Square and near attractions such as Starhill Gallery and Pavilion Kuala Lumpur.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
Categories:
Staff
8.8
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
8.6
Location
8.5
Free WiFi
7.9
Select topics to read reviews:
Guests who stayed here loved
Gordon
Australia
“Great value, very comfortable. (Lukman did a great job keeping our room clean, tidy and stocked)”
G
Gavin
Australia
“Location was really good.In the town centre and 10 minutes drive to the attractions.”
Poonam
Fiji
“Overall everything location was good room was very comfortable with all toiletries we needed breakfast was really good , Saqib was a nice guy who always cleaned our room, very friendly even reception area very welcoming staffs highly recommend...”
Peaundermymattres
Australia
“Rooftop pool. Great views. Cheap eats and bars close by. Good buffet breakfast. Great value for price.”
Austra
Latvia
“The room was very clean and spacious, quiet, very nice view. It was easy to reach other locations in the city using Grab. We loved the rooftop bar.”
M
Mathew
Australia
“Fantastic variety of breakfast options. Really good location. Helpful team members”
西村
Japan
“The room I stayed in and the building were spotless. The staff members were very friendly. The swimming pool was also clean, and no one else was there. There was a purified water server with hot and room temperatures. A glass water pitcher was...”
“Great location, friendly staff, good breakfast and clean rooms”
E
Elaine
United Kingdom
“Good value for money, room was clean and comfortable. Bed was really comfortable and there was no road noise. Breakfast offered at 50% off and was good value for money. Luggage storage and being able to use the facilities after checking out was...”
Hotel surroundings
Restaurants
1 restaurant on site
Chorak Restaurant
Cuisine
Malaysian • Local • Asian • International
Open for
Breakfast • Lunch
Ambiance
Family friendly • Modern • Romantic
Dietary options
Halal
House rules
Mercure Kuala Lumpur Shaw Parade takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Adult (18+ years)
Extra bed upon request
MYR 130 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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