Shangri-La Kuala Lumpur

–Excellent location - show map
+128 photos
Scored 9
Rated superb

Staff

9.4
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Shangri-La Kuala Lumpur

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge. Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • 5 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

  • Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.2

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

4
United Kingdom United Kingdom
“Greay location and the staff are extremely friendly. We booked a family room, and the kids' tippy tent was a very nice touch.”
Xiao
United Kingdom United Kingdom
“Peaceful throughout. Excellent staff. Excellent food and drinks. Great pool hot tub sauna and steam. Excellent massage at the spa. And good value for money. Cannot recommend Shangri La enough!”
Janet
Singapore Singapore
“Location, cleanliness, make up room twice in a day , prompt room service , friendly staff with attention to details. I would like to specially mention about Ayden who is from the bakery at lemon garden. He can remember all 3 of my kids’ names...”
Grant
Australia Australia
“Well appointed room, good size, excellent breakfast and well located with an excellent gym.”
Marcel
Netherlands Netherlands
“It was het third time we stayed here. Nothing to add.”
Chris
Australia Australia
“I feel like I've just had the perfect hotel experience. Honestly, I can't remember a stay at a luxury hotel that was as amazing as this one. Service is incredible, and the staff went above and beyond. The food is excellent, and the whiskey...”
Brian
United Kingdom United Kingdom
“The breakfast was amazing. I really liked the level of service and the friendly nature of all of the staff”
Clint
Ireland Ireland
“Room, including bed, was great. A super gym and an excellent breakfast. The staff are so welcoming. Keep up the good work”
Javed
United Kingdom United Kingdom
“Excellent staff who very friendly and helpful. The room was large and spacious. The breakfast was excellent, all options covered. The hotel lobby/lounge area was excellent, really nice place to have a drink and relax.”
Grant
Australia Australia
“It's a quality hotel and exceptional value. It has a fantastic gym and restaurants are good. The pool area is so so, service 1st class.”

Hotel surroundings

Restaurants

5 restaurants on site
LaFite
  • Cuisine
    French
  • Ambiance
    Modern • Romantic
Lemon Garden Cafe
  • Cuisine
    Chinese • Indian • Italian • Malaysian • Local
  • Open for
    Breakfast • Dinner • High tea
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal
Lemon Garden 2Go
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Halal
Shang Palace
  • Cuisine
    Cantonese
  • Open for
    Lunch • Dinner
  • Ambiance
    Traditional
Zipangu
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambiance
    Traditional

House rules

Shangri-La Kuala Lumpur takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 150 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property.