You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Enjoy extra space and comfort in this modern Superior Double Room, featuring a large double bed, a sofa bed, and a dedicated work area. Ideal for families, couples, or business guests, this room combines functionality with a relaxing atmosphere.
Children up to 16 years old stay free when using existing beds, making it a great option for family stays in Kraków. The room is fully equipped with air conditioning, fast Wi-Fi, a Smart TV, and a tea and coffee making set to ensure a pleasant and productive stay.
Whether you're visiting Kraków for a city break, a business trip, or a family getaway, this spacious hotel room offers everything you need for a relaxing experience.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Please select one or more options you want to book
All available rooms
Limited supply in Kraków for your dates:
1 four-star hotel like this is already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
BREEAM
Guest reviews
Categories:
Staff
9.1
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.5
Location
8.4
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Sean
United Kingdom
“The location is approx 4km away from the main square, and a nice 45-minute walk or 20zl Uber gets you to the heart of Krakow.. I recommend not taking your car to the city.. restricted areas and parking charges will cost you much more.
Xbox and...”
Svetlana
Poland
“Very friendly staff, clean rooms, and free parking just outside the paid area.
Warm, welcoming, and homely atmosphere.”
Dominykas
Lithuania
“Breakfast were exceptional. Greatest quality food, a lot to choose from. Has swimming pool with sauna in facilities”
Julija
Lithuania
“Everything was good, clean, comfortable, friendly staff :)”
Susy
Austria
“The staff is very polite and professional, the food is good.”
Olena
Ukraine
“Spacious room, convenient location close to the airport, good restaurant, nice gym/ pool facilities”
Kamila
United Kingdom
“Comfortable bed, breakfast to go at 6am, polite staff. Complimentary airport transfer.”
P
Patrycja
United Kingdom
“Very clean room. Nice design. excellent idea with some games in room for kids”
László
Hungary
“It was a typical Novotel type of hotel. Quite big, quite cosmopolitan, quite perfect for 2 days staying.”
Z
Zybariev
Ukraine
“Location is good near center and bus stop. Breakfast- normal (as for me need a little be salads and vegetables). Condition in rooms - 4,5.”
Hotel surroundings
Restaurants
1 restaurant on site
Novo Square
Cuisine
European
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian • Gluten-free
House rules
Novotel Kraków City West takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
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BREEAM
Sean
United Kingdom“The location is approx 4km away from the main square, and a nice 45-minute walk or 20zl Uber gets you to the heart of Krakow.. I recommend not taking your car to the city.. restricted areas and parking charges will cost you much more. Xbox and...”
Poland“Very friendly staff, clean rooms, and free parking just outside the paid area. Warm, welcoming, and homely atmosphere.”
Lithuania“Breakfast were exceptional. Greatest quality food, a lot to choose from. Has swimming pool with sauna in facilities”
Austria“The staff is very polite and professional, the food is good.”
Ukraine“Spacious room, convenient location close to the airport, good restaurant, nice gym/ pool facilities”
Hungary“It was a typical Novotel type of hotel. Quite big, quite cosmopolitan, quite perfect for 2 days staying.”
