Sustainability certification

JEN Singapore Orchardgateway by Shangri-La

–Excellent location - show map
+89 photos
Scored 8.7
Rated fabulous

Excellent location!

9.4
  • City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Cheapest option at this property for 2 adults, 1 child

1 × Superior Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$35 (optional)
We have 5 left
US$193 per night
Price US$636
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Free cot available on request
JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Singapore, this hotel has an excellent location score of 9.4

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children

Breakfast info

Continental, Buffet

Free parking available at the hotel

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Superior Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$35 (optional)
We have 5 left
US$193 per night
Price US$636
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Twin Room
Recommended for 2 adults, 1 child
We have 5 left
  • 2 single beds
291 feet²
View
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Desk
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Hairdryer
  • Additional toilet
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
Max adults: 2 <br> Max children: 1
US$193 per night
Price US$636
Included: 10 % Service charge
Excluded: 9 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$220 per night
Price US$725
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Superior Twin Room with City View
We have 3 left
  • 2 single beds
291 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$213 per night
Price US$703
Included: 10 % Service charge
Excluded: 9 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$240 per night
Price US$792
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Club King Room
We have 2 left
  • 1 extra-large double bed
291 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$242 per night
Original price
US$940.61
Late Escape Deal
- US$141.09
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$799.51
US$242 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$216 per night
Original price
US$838.92
Late Escape Deal
- US$125.84
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$713.08
US$216 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Club Deluxe Double Room
We have 1 left
  • 1 extra-large double bed
Free cot available on request
344 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$274 per night
Price US$904
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$248 per night
Price US$818
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Superior King Room
We have 5 left
  • 1 extra-large double bed
291 feet²
View
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$193 per night
Price US$636
Included: 10 % Service charge
Excluded: 9 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max adults: 2
US$220 per night
Price US$725
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet
Limited supply in Singapore for your dates: 2 four-star hotels like this are already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
  • GSTC Criteria
    GSTC Criteria
    Certified by: Bureau Veritas

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Suzanne
    United Kingdom United Kingdom
    “It was a beautiful hotel in a central location, easy to move around. Very clean and tidy with pleasant and polite staff always willing to help.”
  • Avtar
    Australia Australia
    “The hotel is located on the top of shopping centre which is also has a very good food court, train station and buses and also covering this location to go pretty much every where in the Singapore.”
  • Lucy
    United Kingdom United Kingdom
    “Very well located hotel right above an MRT station. Hotel was well decorated and room was very comfortable. Buffet breakfast was fantastic with a huge variety and the pool was great - never too busy. Staff were very friendly - they even left a...”
  • Gina
    Malaysia Malaysia
    “Breakfast (plenty choices ) Location Wise - shopping / groceries/Food just below the hotel”
  • Paresh
    United Kingdom United Kingdom
    “Great location and near Somerset MRT station , one can get around anywhere in Singapore conveniently”
  • Maria
    Sweden Sweden
    “Extremely clean, efficient check in procedure even very late at night, great breakfast and stunning pool.”
  • Stefanie
    Australia Australia
    “Location was perfect for access to public transport options. We loved how organised and easy breakfast was and the robots were a treat for my child. Our room was spacious and impressive and we loved the pool and could enjoy cooling off every evening.”
  • Jennifer
    United Kingdom United Kingdom
    “Great location. Very clean. Staff really friendly. Excellent selection at the breakfast buffet. The roof top pool is absolutely stunning! We loved every minute of our stay and would definitely stay again.”
  • Carmel
    Australia Australia
    “The reception staff were welcoming when we arrived and extremely helpful with our luggage! As well the breakfast was great, a good variety to choose from! Staff were efficient, friendly and helpful if needed. We loved the rooftop pool/bar but...”
  • Hee
    Singapore Singapore
    “The service at Jen Orchard Gateway is remarkable. The service standard of the front office staff, the room service staff, the breakfast staff and the rooftop bar staff are all so helpful and hospitable. The location of the hotel is right above...”

Hotel surroundings

Restaurants

1 restaurant on site
  • Makan@Jen
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern

House rules

JEN Singapore Orchardgateway by Shangri-La takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
S$ 90 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
S$ 90 per child, per night
12+ years
Extra bed upon request
S$ 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.