Candlewood Suites-West Springfield by IHG

–Great location - show map
+46 photos
Scored 8.2
Rated very good

Staff

8.7
  • Kitchen
  • Pets allowed
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

About this property

Comfortable Accommodations: Candlewood Suites-West Springfield by IHG in West Springfield offers family rooms with kitchenettes, private bathrooms, and air-conditioning. Each room includes a work desk, dining area, and free WiFi. Leisure Facilities: Guests can enjoy a fitness centre, indoor swimming pool, and hot tub. Additional amenities include a lounge, casino, and outdoor seating area. Convenient Services: The hotel provides free on-site parking, a 24-hour front desk, concierge service, and a minimarket. Free toiletries and a business area enhance the stay. Local Attractions: Located 20 km from Bradley International Airport, the property is near Eastern States Exposition Center and The Big E, both 5 km away. Other attractions include Amherst College and Mark Twain House, each 48 km from the hotel.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
Candlewood Suites
Hotel chain/brand
Candlewood Suites

Property highlights

Top location: Highly rated by recent guests (8.6)

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
2 double beds
1 large double bed
1 sofa bed
and
1 large double bed
2 double beds
1 sofa bed
and
1 large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Stuart
United Kingdom United Kingdom
“Free parking, small shop for essentials, spacious comfy room, dedicated smoking area.”
Verena
Germany Germany
“Spacious room with kitchen area, pool in basement, clean, quiet and comfortable”
Robert
United States United States
“no breakfast, location was good. Plenty of restaurant choices.”
Alwyn
United States United States
“The rooms came with a substantial kitchenette, including stove top, dishes/pots/pans, full size dishwasher, and regular sized refrigerator. Had we been staying longer than just two days, that would have been a real benefit.”
Xavier
Spain Spain
“Great place to stay! Rooms look more like an apartment. It was really clean, with almost everything you need and well communicated. It was a great value for the price we paid.”
Ms
United States United States
“Hotel was nice and clean.Staff was very nice and friendly,room was spacious and nice as well”
Loach
United States United States
“Simple suite room had all I needed. The two women at the front desk were really friendly and helpful. Quiet, even on the weekend. The maintenance man replaced my air conditioning unit immediately after I let them know there was an issue.”
Stratton
United States United States
“It was spacious and clean . The beds were very comfortable. I love the little kitchenette everything you needed was at your finger tips. Will be coming back again.”
Janelle
United States United States
“The staff were absolutely amazing! I was given the best chocolate chip cookie upon check in. They were happy to give directions to the pool and said Hello when you walked by. I had an issue with the room and went to front desk and they had someone...”
Thomas
United States United States
“the non smoking rules are obviously enforced and adhered to”

Hotel surroundings

House rules

Candlewood Suites-West Springfield by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$20 per child, per night
Cot upon request
US$25 per child, per night
3+ years
Extra bed upon request
US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.