Just off Interstate 90, this hotel is located adjacent to Chicopee Marketplace. It features free daily breakfast as well as on-site business and fitness centers. All rooms offer free Wi-Fi.
A cable TV and a coffee maker are provided in all simply styled rooms at Tru By Hilton Chicopee Springfield. A clock radio and a telephone with free local calls are also included.
Tru By Hilton Chicopee Springfield is a 10-minute drive from Westover Metropolitan Airport and Westover Air Force Base. Chicopee Reservoir is 3.7 miles away.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.6
Location
9.0
Free WiFi
7.6
High score for Chicopee
Select topics to read reviews:
Guests who stayed here loved
Jac
Netherlands
“Great atmosphere (as all TRU hotels have), all facilities (pool, fitness, breakfast, “emergency” food shop, work places, and ample parking). Lots of shops and restaurants around the hotel and 5 minute walk to the small town’s Down town area with...”
A
Anne
United States
“There are games in the lobby. Everything is very clean. The staff is unbelievably helpful— a staff member helped me jump my car when my battery died!”
R
Rebecca
United States
“We enjoyed breakfast - couldn't determine a way to get water. The area was very clean.”
A
Anonymous
Canada
“Breaky was great especially the Lavazza coffee station!”
L
Leo
United States
“Everything was fine but they never cleaned our room while we was staying there”
A
Ann
United States
“Wonderful staff all around.
Quiet and comfortable.
Would most definitely recommend and will stay here again.”
M
Mike
United States
“Very clean and smells wonderful staff were friendly and accommodating”
Cristina
United States
“Clean, easy freeway access, free breakfast and quiet. Staff is really friendly!”
Brookliner69
United States
“Convenient location just off the Mass Pike, when traveling. Dog-friendly! (Which is why we chose it.) Friendly front-desk staff, and a nice array of snacks and drinks for purchase. Very new, good-quality hotel overall, with fun design. Rooms are...”
Stewart
United States
“The location was poor. I could hear the Interstate and the other criticism I had was the pool. I was expecting to be able to use the pool but the temperature was cold at 75. I wasn't expecting a heated pool to be so cold and uncomfortable.”
Hotel surroundings
House rules
Tru By Hilton Chicopee Springfield takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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