Sustainability certification

Embassy Suites By Hilton Asheville Downtown

–Excellent location - show map
+82 photos
Scored 9.3
Rated superb

Staff

9.3
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Luggage storage
  • Heating

About this property

Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, and modern amenities such as a tea and coffee maker, refrigerator, and TV. Interconnected rooms are available for added convenience. Dining Options: The family-friendly restaurant offers American and Italian cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast includes champagne, local specialities, fresh pastries, and more. Leisure Facilities: Guests can enjoy a fitness centre, indoor swimming pool, and outdoor seating area. Additional amenities include a lounge, business area, and child-friendly buffet. Prime Location: Located in Asheville city centre, the hotel is 20 km from Asheville Regional Airport. Nearby attractions include Harrah's Cherokee Center (5-minute walk) and Biltmore Estate (9 km). Boating and hiking are available in the surroundings.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 2 restaurants
  • Fitness centre
  • Room service
  • Tea/coffee maker in all rooms
Embassy Suites Hotels
Hotel chain/brand
Embassy Suites Hotels

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

American, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
2 large double beds
Living room
1 sofa bed
2 large double beds
Bedroom
2 large double beds
Living room
1 sofa bed
1 extra-large double bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lorraine
United Kingdom United Kingdom
“From the minute you walk in you feel welcomed. All staff were great especially the girl on reception (apologies didn’t note name).”
Fernanda
Brazil Brazil
“Location is very good, the bathroom is big, facilitites are good. Breakfast is quite good as well, with a machine to make your own waffle. Kids loved it.”
Tina
United Kingdom United Kingdom
“The hotel was in a perfect location to walk around Asheville and it is a lovely city to explore, we really enjoyed it there. The free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big. Breakfast...”
Jenny
United Kingdom United Kingdom
“The hotel was tastefully decorated with lots of open space especially in the foyer. The staff were extremely helpful throughout.”
Lina
United States United States
“Great Hotel love it room fabulous nice clean , beautiful view”
Divera
Netherlands Netherlands
“Good location, easy to reach with valet parking, spacious rooms, large airy lobby, and standard breakfast included.”
Vanessa
United States United States
“New, clean, comfortable, breakfast area is really nice. Perfect location, great roof top bar.”
Yuliana
United States United States
“El desayuno lo hacen totalmente fresco, eso fue genial, aparte las bebidas complementarias en la barra junto con los aperitivos fueron algo inesperado que definitivamente me haría recomendarlos y volver siempre que este en asheville.”
Faith
United States United States
“Everything about my stay was wonderful. The people were friendly and very helpful (the people at the desk, the housekeepers, the valet, the cooks). The hotel was immaculate. (please keep up the cleanliness throughout the years). I've never in all...”
Sherry
United States United States
“The suite was very roomy and clean. The bed and pillows were very comfortable. The breakfast was wonderful.”

Hotel surroundings

Restaurants

2 restaurants on site
E'terie
  • Cuisine
    American
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Soprana
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Embassy Suites By Hilton Asheville Downtown takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.