Tru by Hilton Albany Crossgates Mall

–Excellent location - show map
+30 photos
Scored 8.4
Rated very good

Free WiFi

9.1
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Heating

About this property

Comfortable Accommodations: Tru by Hilton Albany Crossgates Mall in Albany offers air-conditioned rooms with free WiFi, work desks, and modern amenities. Each room includes a refrigerator, microwave, TV, and free toiletries. Exceptional Facilities: Guests can enjoy an indoor swimming pool, fitness centre, and bar. Additional facilities include a lounge, fitness room, lift, 24-hour front desk, minimarket, daily housekeeping service, and full-day security. Delicious Breakfast: A complimentary American buffet breakfast is served daily, featuring juice, pancakes, and fruits. The breakfast is highly praised by guests for its quality and variety. Prime Location: Located 8 km from Albany International Airport, the hotel is close to attractions such as the Capitol Building (4.1 km) and Empire State Plaza Convention Center (10 km). Free on-site parking is available.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness centre
  • Bar
Tru by Hilton
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

American, Buffet

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Asma
Canada Canada
“The staff was very friendly, rooms were comfortable and the breakfast was delicious”
Luc
Canada Canada
“Great location ! Breakfast was good. Room was very comfortable and staff was friendly”
Yvonne
Canada Canada
“Location was great. Walking distance to a mall that had many restaurants to choose from. Free parking was nice.”
Melanie
United Kingdom United Kingdom
“It was perfect for a one night trip to Canada. It had everything we needed, and was close to a great restaurant called ‘The Restaurant’.”
Carl
United States United States
“Like other Tru properties we've stayed at, this one was recently and nicely refurbished, with a very updated vibe. I liked the stylish decor, and the well functioning bathroom. The breakfast was nice.”
Hadi
Canada Canada
“Staff is so welcoming and friendly room well arranged, big and clean”
Vanessa
United States United States
“I liked that the rooms were clean and updated, the shower was very clean , mini kiten was a bonus, and free breakfast”
Kim
United States United States
“room was clean, well supplied, comfortable and quiet. Staff were friendly and helpful and always available. breakfast was good. recycling bins on each floor.”
Jade
Singapore Singapore
“Free breakfast. Ice machine located at each floor. Rooms are clean with comfy beds.”
Julie
United Kingdom United Kingdom
“New hotel booked last minute that had better facilities than the 4 star we had just been in in Boston.”

Hotel surroundings

House rules

Tru by Hilton Albany Crossgates Mall takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.