Sustainability certification

Tru by Hilton Jacksonville West I 295

–Great location - show map
+28 photos
Scored 8.4
Rated very good

Staff

9.0
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Heating
  • Lift

About this property

Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, tea and coffee makers, hairdryers, refrigerators, work desks, free toiletries, microwaves, and TVs. Additional amenities include showers and interconnected rooms. Leisure Facilities: Guests can enjoy a year-round outdoor swimming pool, fitness room, lounge, games room, and electric vehicle charging station. Free on-site private parking is available. Dining Options: A continental buffet breakfast with pancakes is served daily. The hotel offers a minimarket for convenience. Location and Attractions: Located 16 km from Jacksonville International Airport, the hotel is near attractions such as Amtrak Station-Jax (5 km), Jacksonville Zoo Gardens (15 km), and EverBank Field (18 km). Guests appreciate the room cleanliness, staff support, and comfort.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Breakfast
Tru by Hilton
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Emma
United Kingdom United Kingdom
“Clean, friendly staff, good breakfast and comfortable bed.”
Tish
United States United States
“Customer service, cleanliness, easy check in, great breakfast, staff”
Susan
United States United States
“Ease of check in and convenient to the interstate. Thank you to you to your lovely, friendly employee Tish. She really went out of her way to provide help to me and my 95 year old mother. She saw my mother leaving the dining room and helped her...”
Ashley
United States United States
“Very friendly staff, gave away free water, pool tables was a nice touch to the property.”
Tonya
United States United States
“Staff was great and helpful. Fast check in and out. Clean facility.”
Klaus
Germany Germany
“Gut. Sauber. Gutes Preis/Leistungsverhältnis”
Kesnei
United States United States
“I like the modern and clean feel. Breakfast was good!”
La'quain
United States United States
“Very clean, comfortable bed, just a great stay this is my second time staying there and I will go back.”
Mariah
United States United States
“The room were clean and the staff amazing. Very accomodating”
Thomas
Germany Germany
“Sehr freundlicher Empfang, sprach sogar etwa Deutsch. Schöne Zimmer, vorallem sauber Poolanlage gepflegt sogar mit Lounge Möbel. Modern”

Hotel surroundings

House rules

Tru by Hilton Jacksonville West I 295 takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.