Sustainability certification

Tru by Hilton Jacksonville West I 295

–Great location - show map
+28 photos
Scored 8.4
Rated very good

Staff

9.0
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Heating
  • Elevator

About this property

Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, tea and coffee makers, hairdryers, refrigerators, work desks, free toiletries, microwaves, and TVs. Additional amenities include showers and interconnected rooms. Leisure Facilities: Guests can enjoy a year-round outdoor swimming pool, fitness room, lounge, games room, and electric vehicle charging station. Free on-site private parking is available. Dining Options: A continental buffet breakfast with pancakes is served daily. The hotel offers a minimarket for convenience. Location and Attractions: Located 9.9 mi from Jacksonville International Airport, the hotel is near attractions such as Amtrak Station-Jax (3.1 mi), Jacksonville Zoo Gardens (9.3 mi), and EverBank Field (11 mi). Guests appreciate the room cleanliness, staff support, and comfort.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Tru by Hilton
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Tish
United States United States
“Customer service, cleanliness, easy check in, great breakfast, staff”
Susan
United States United States
“Ease of check in and convenient to the interstate. Thank you to you to your lovely, friendly employee Tish. She really went out of her way to provide help to me and my 95 year old mother. She saw my mother leaving the dining room and helped her...”
Ashley
United States United States
“Very friendly staff, gave away free water, pool tables was a nice touch to the property.”
Tonya
United States United States
“Staff was great and helpful. Fast check in and out. Clean facility.”
Kesnei
United States United States
“I like the modern and clean feel. Breakfast was good!”
La'quain
United States United States
“Very clean, comfortable bed, just a great stay this is my second time staying there and I will go back.”
Mariah
United States United States
“The room were clean and the staff amazing. Very accomodating”
Elizabeth
United States United States
“We were disappointed with the breakfast. There were no eggs and other items were out.”
Callahan
United States United States
“Short stay. It’s located in the middle of a truck stop. It was clean, staff was great. Bed was comfortable but older.”
Latasha
United States United States
“Location was prefect, breakfast was good, it was nice and clean staff was friendly.”

Hotel area info

House rules

Tru by Hilton Jacksonville West I 295 takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.