You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at voco Hotel Napoleon Memphis by IHG. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
voco Hotel Napoleon Memphis by IHG is situated in the middle of Memphis, and is within a 2-minute walk of AutoZone Park and a 5-minute walk from Beale Street. The property is less than 1 km from the Memphis Rock n Soul Museum.
Guest rooms in the hotel are fitted with a flat-screen TV. Every room is fitted with a private bathroom with bathrobes and free toiletries. All guest rooms at Hotel Napoleon, Ascend Collection have air conditioning and a desk.
Orpheum Theatre is a 10-minute walk from the voco Hotel Napoleon Memphis by IHG, while FedExForum is an 8-minute walk from the property. The nearest airport is Memphis International Airport, 12 km from the property.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
8.6
Facilities
8.1
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.9
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
Cheryl
Australia
“I loved everything about this hotel, the location, the friendly people, very helpful. Answered all my questions helped with things to do”
Breda
Ireland
“The hotel was in a very central location and was spotlessly clean too.”
R
Rodney
Australia
“Close to all the tourists attractions except for Graceland”
C
Carri-ann
United Kingdom
“Great location, very comfy bed and hot shower with good pressure.
Car parking is very easy - the carpark is directly next door.
Walkable to Beal St, Peabody ducks etc.
Felt very safe.
Nice lobby and very helpful staff.”
Frank
Australia
“Great location and comfortable clean facilities
Rocky and the rest of the staff were amazing, very welcoming, and helpful”
G
Gillian
United Kingdom
“Excellent service. Your staff were outstanding. Especially Timothy who went the extra mile when we arrived as a last minute booking late at night. Everyone went out of their way to make our stay very memorable, including the kind lady who arranged...”
J
Jack
Australia
“location was very good easy access to Beale street and places of interest for us”
M
Marc
France
“très belle chambre, propre, personnel agréable, bon petit déjeuner, emplacement très bien, le plus un parking privé”
N
Nancy
United States
“Nos encanto, estabamos super bien hubicados, pudimos ir caminando a battle street, conseguimos lugares para comer cerca, de verdad que volvriamos a quedarnos aca...”
John
United States
“Great location. Wonderful staff. Everyone was very helpful!”
Hotel surroundings
Restaurants
1 restaurant on site
Archives
Cuisine
American
Open for
Dinner
Ambiance
Modern
House rules
voco Hotel Napoleon Memphis by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
< 1 year old
Cot upon request
US$35 per child, per night
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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