The Hanoi Club Hotel & Residences

–Great location - show map
+31 photos
Scored 8.2
Rated very good

Free WiFi

9.0

About this property

Situated along West Lake in Hanoi, the luxurious Hanoi Club Hotel & Lake Palais Residences offers well-appointed rooms with free WiFi. Featuring sweeping views of the lake, the property has an on-site restaurant, bar and an outdoor swimming pool. Adorned in white and brown hues, all modern rooms at the property are air-conditioned and come with large windows and hardwood floorings. Each unit is equipped with a cable flat-screen TV, wardrobe and an electric kettle. En suite bathroom has shower facility and a hairdryer. Free toiletries and slippers are available for your comfort. Guests can enjoy a dip in the hot tub, sweat it out in the sauna room or relax with professional massage in the spa centre. The Hanoi Club Hotel & Lake Palais Residences offers car and bicycle rental services and free parking, while sightseeing arrangements and airport transfers can be made at the tour desk. Tivoli Café is an all-day dining restaurant serving Asian and Western delights with views of the lake and the hotel's pool. Tran Quoc Pagoda is 500 metres from the hotel, while Ho Chi Minh Mausoleum is 1.7 km away. The nearest airport is Noi Bai International Airport, 18.4 km away. Our lobby is currently partially closed due to ongoing upgrades. However, all rooms and facilities remain fully open and operational as usual.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • Restaurant

Property highlights

  • Top location: Highly rated by recent guests (8.5)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Aoife
Ireland Ireland
“Our room was very comfortable and spacious. Best hotel gym I have seen. The concierge was so kind and attentive. Very pleasant experience.”
Slanty
Japan Japan
“The staff was extremely kind, especially one of the receptionists who allowed me to use the shower after checkout, considering my flight time. That was beyond my expectations. I would like to thank them again. Additionally, the breakfast was good,...”
Brenda
Singapore Singapore
“Comfortable but a bit dated. Only compliant is the breakfast salad has lots of fruit flies and looks scary. The rest of the food is fine. Not sure why the flies attack the salad only, especially the green pepper and cucumber. Easily 10 flies...”
Bernie
Australia Australia
“beautiful hotel next to the lake , with lovely restaurant and delightful pool”
Stanislav
Germany Germany
“Clean room, comfortable bed, friendly staff, quiet during the night. The breakfast was okay, not bad, but also nothing special.”
Alissa
Malaysia Malaysia
“Everything. The hotel seems clean, our room and its view was really nice, its location is beautiful and strategic.”
Zoe
United Kingdom United Kingdom
“Pool and location was brilliant for what I needed. Bell boys are charming.”
Zoe
United Kingdom United Kingdom
“The pool is amazing as are the sporting facilities. The men who helped with luggage were very polite and friendly.”
Ric
Australia Australia
“1. Excellent hotel by the lake 2. Away form the super busy crowds of the old quarter 3. Gym was huge with all new equipment 4. Breakfast had choices 5. Pool was excellent”
Mike
United States United States
“The breakfast area was next to pool. Nice views of lake. Food was very good.”

Hotel surroundings

Restaurants

1 restaurant on site
The Cove

No additional info available

House rules

The Hanoi Club Hotel & Residences takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 2,300,000 is required on arrival. That's about US$87. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6+ years
Extra bed upon request
VND 700,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of VND 2,300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.