The Tray Hotel Hai Phong

–Excellent location - show map
+76 photos
Scored 8.6
Rated fabulous

Staff

9.1

You might be eligible for a Genius discount at The Tray Hotel Hai Phong. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodation: The Tray Hotel Hai Phong in Hai Phong offers adults-only rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy lake or garden views, balconies, and free WiFi throughout the property. Exceptional Facilities: The hotel features a rooftop swimming pool, spa facilities, fitness centre, sun terrace, and lush gardens. Additional amenities include a restaurant, bar, outdoor fireplace, and a 24-hour front desk. Dining Experience: A variety of breakfast options are available, including continental, American, buffet, and Asian. The family-friendly restaurant serves French, Vietnamese, and international cuisines in a traditional and modern setting. Prime Location: Located 6 km from Cat Bi International Airport, the hotel is close to attractions such as Hai Phong Opera House (15-minute walk) and Vincom Plaza Ngo Quyen (3 km). Guests appreciate the value for money and excellent service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Continental, Asian, American, Buffet, Breakfast to go

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Sharon
Australia Australia
“This was a great hotel. Breakfast was lovely. The room was fantastic. Very comfortable, clean and facilities. I had a massage which was just wonderful.”
Darren
Australia Australia
“The staff are fantastic. The breakfast was varied and delicious.”
Ava
Australia Australia
“The staff were friendly, the breakfast/food was great, and the pool was very nice.”
Ian
Kuwait Kuwait
“Only stayed one but the staff was friendly and helpful. The location is close to restaurants and shopping. Ideal to explore the region and then go to Hanoi or Hai Long Bay.”
Scott
Australia Australia
“very friendly staff excellent breakfast late checkout”
Ahmed
United States United States
“The room was clean, comfortable, and spacious. The staff where friendly and helpful. The location was great only 10 minutes from the domestic airport. The breakfast was nice.”
Sarah
Germany Germany
“Die servicemitarbeiter waren super zuvorkommend, freundlich und hilfsbereit und machen sogar Sonderwünsche möglich :-)”
Dirk
Germany Germany
“Unkomplizierter Check-in, eine Stunde früher als geplant; Bar im Foyer, mit netter Bedienung (Getränkekarte auf einem I-pad); super gute Sauna und Dampfbad, mit entspannender Massage (mit akzeptabelen Zusatzkosten; großes Zimmer mit Sessel am...”
Gero
Germany Germany
“Ein sehr schönes Hotel ! Inzwischen etwas in die Jahre gekommen wird dies jedoch durch die makellose Sauberkeit und sehr freundliches und bemühtes Personal wieder wettgemacht. Wir kommen gern wieder !”
Thanh
Austria Austria
“Nettes, höfliches Personal, hilfsbereit. Leckeres Frühstück, schönes und komfortable Zimmer. Einfach gemütlich.”

Hotel surroundings

Restaurants

2 restaurants on site
1998 Restaurant
  • Cuisine
    American • Vietnamese • Local • Asian • European
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan
Lighthouse Restaurant
  • Cuisine
    French • Vietnamese • Local • Asian • International • European
  • Open for
    Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan

House rules

The Tray Hotel Hai Phong takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaJCBMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Tray Hotel Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.