Hotels near St. Michael's Hospital, Toronto

We like everything! But the check in was magic! We were attended by Madeleine. Super And she gave us some nice tips

This is a great hotel in an Ideal location on King west. Lots of great places to eat close by. Pretty much everything is within walking distance. Staff was super friendly and accommodating. We had an early arrival to the city so we weren't able to check in right away. The staff kept our luggage safe while we explored the city for a few hours. Will definitely stay here again. We managed to get a decent deal because we booked quite far in advance. It was a win/win.

Extremely clean and spacious room. Excellent location. CN Tower view.

The hotel has a very nice standard all around. The beds, pillows and duvets were exceptionally good. The complementary concierge service was super nice and handy, and surprisingly flexible even though we ended up ordering it last minute almost every time. Staff was super friendly and helpful. The wifi was terrible in our room at first but we just called reception and the sent a technician that fixed it right away. The rooftop pool area was really nice too, although the area itself is rather small they kept it non-crowded and relaxing the two hour time slots guests had to reserve in advance. The gym was really nice, it was actually a real, full equipped gym and tennis courts, not like a lot of other hotels that claim the have a gym only to find out it's some dark corner of the property where they placed some machines. One of the days the rooftop bar was closed due to a supposed storm that never came, so the restaurant on the 2nd floor provided extra pool bar service since the weather turned out nice, which they actually did better than the normal staff working the rooftop bar, even though they had to bring it from the 2nd to the 28th floor. The female head waiter from the 2nd floor restaurant deserves a raise in general. She just connected well with everyone. So bravo! All in all a really enjoyable stay.

From the moment of booking, the staff reached out & offered any support ie. time of arrival; any spa or special trips etc. We got excellent help from the reception & concierge team (shout out to Dean). We were upgraded too, but honestly it was a beautiful hotel, so spacious & well appointed in every way. Room service was fabulous too, lots of choice, amazing quality & arriving promptly. We ordered a car to take us on a trip & one to go back to the airport. So easy. Staff were exceptional & the epitome of 5star service!

EVERYTHING. EXCEPTIONAL SERVICE.