There is no lift

Location, hotel room

Stayed in April 2024

The temperature in the room was insanely high for me. The only option was to keep the window fully open over the night but of course, it let fauna come into your room... the temperature also made the humidity level very low in the room, so you could have a feeling of drying. Breakfast was worse than in other objects I visited in Patagonia with a similar "stars" rate.

Very friendly and helpful personnel. I think the facilities were quite good. I enjoyed the accommodation. The whole object is not the newest one but it has a lot of benefits and if you can go over the fact that nothing looks like brand-new it's ok! :)

Stayed in February 2024

Everything was falling apart from the old age. The staff was not very fluent with English. The windows were leaking

Its a nice hotel located 15 mine away from the city center. The indoor pool was nice although there water was a little too warm. Everything was clean. Breakfast was simple but tasty

Stayed in November 2023

The swiming pool water was not clean at all. The night lamp didn't work (it needed to be changed). The carpet in the room was stained. In may opinion, the general maintenance of the building is deficient.

The staff was very kind. The room and the bed were big and confortable. The breakfast was not excellent but it was OK. The location is far from center, but quiet.

Stayed in January 2023

The place is a bit run down (ie, peeling wallpaper, old furniture, mattresses past their best), seems like once upon a time was very nice. Breakfast not great. a bit far from the centre without the benefit of a view.

The receptionist was nice.

Stayed in January 2023

Internet was almost non-existent and slow when available. The "double bed" was actually two single beds with a patchwork of sheets and blankets. It wasn't uncomfortable though. The birds just outside our window were noisy, especially early morning, but they were too cute to get mad at. The was only one double power outlet in the bedroom, located below the TV. None by the bed and one in the bathroom.

Personnel was friendly and helpful. The hot pool and sauna were pretty nice, and included in the low price of the room to boot. The coffee being self serve was to our liking, with hot milk and water to make it to our liking. This was the highlight of our breakfast though.

Stayed in November 2022

Good breakfast. Good pool.

Stayed in March 2022

There is no air conditioning or fans! Your only option is to open the window and turn on the bathroom exhaust fan to get some air, to do that you have to have the curtains open and outside they have lights that are on all night that are very bright. The carpet in the room was ancient and bumped up.

The breakfast was okay and the staff was helpful

Stayed in March 2024

the hotel is located on the outskirts, for people with a car no problem, otherwise a bit away from the center. At night the noisy ventilation runs -you can't turn it off(~23:00-07:30) - a lot sleep disturbing.

clean room with bathroom. complies with the photos. friendly staff.

Stayed in March 2024

Nothing positive to say about this place.Tired and rundown

Stayed in February 2024

Curtains are falled down to the floor, rooms are dirty, and hotel staff are not friendly

Stayed in January 2024

The moment I stepped into this hotel, I was unwittingly enrolled in a masterclass of disillusionment. I had previously phoned in to tweak my booking, assured that it would be smoother than a politician’s speech. Yet, upon arrival, I discovered that my minor amendment had somehow inflated my bill twofold, showcasing their magical ability to convert anticipation into sheer bewilderment. Navigating the hotel was like time-traveling, minus the nostalgia. The place was a museum of neglect, where each corner seemed to vie for the prestigious award of “Most Overlooked Artifact.” Cleanliness was apparently on sabbatical. The rooms were so spartan, finding a bar of soap felt like winning the lottery, but without the cash prize. The bathroom’s highlight was a bidet, which, rather than a beacon of hygiene, was a memoir of visits past. And the toilet paper? It was as if they mistook it for an exfoliation tool, a bracing reminder of their indifference to comfort or basic decency. This hotel turned a would-be forgettable stay into a memorable saga of dismay, standing tall as a beacon of how not to run a hospitality business. It’s a cautionary tale wrapped in a comedy of errors. I can’t in good conscience recommend this establishment, unless you’re researching a thesis on hospitality disasters. To everyone else, my advice is simple: look elsewhere. In a sea of choices, opting for this adventure in mediocrity isn’t just unnecessary; it’s a comedic tragedy of your own making.

Nothing

Stayed in February 2024

Hotel needs maintenence e guidance !!

Located far from citycenter. Near from / to airport bond

Stayed in February 2024

The stafff

Stayed in December 2023

No wifi in room A bit far from the main street

Room was spacious

Stayed in December 2023

the hotel had a overall run down appearance

Stayed in December 2023

On our last night, they had a group tour. We had made reservations for two for dinner early that morning. We went on a tour to Perrito Moreno Glaciers. Got back in the evening. To be told that the kitchen was closed that evening. Per their notice, the kitchen is only closed for dinner on Sundays. It was Monday, so I disputed why the kitchen would be closed due to a private dinner. So the front staff came back to let me know that they had a set menu. I was advised that the price for the set menu was $25.00 US dollars. And I think they set that price, so I would refuse. I did. Because the set dinner was not worth the price. I I ordered delivery from a restaurant in the town. It was delicious. Fried calamari and shrimp in a garlic sauce. Also for 2 persons. That dinner came out to I think $33.00 uS dollars. While we ate breakfast there and dinner only one night. The food was exceptional delicious.

The breakfast was excellent. Everything was fresh . Homemade. The hotel was very clean.. Walking distance to the town. The staff was friendly and courteous.

Stayed in December 2023

This property is old and run down. The bed and pillows were very uncomfortable. There was a hole in my door room #107 (not the key hole) that anybody could see the inside the room. The room and shower curtains needed to be replaced 10 years ago. Did I mentioned the carpet which the color has turned to black and stains are visible. The breakfast was nothing and I mean nothing to write about!

The people working there were friendly and accommodating.

Stayed in January 2023

Needs upkeep/renovations. No WiFi in room. Heating/cooling didn’t work well. Very loud/noisy. In room safe didn’t work. Shower was a pipe in the ceiling. Window latch broken. Etc

Friendly staff. Very cool birds nesting right outside our room window!

Stayed in December 2022

breakfast was average

great staff, really helpful. strong wifi and comfortable rooms

Stayed in December 2022

Room was a little noisy

Comfortable bed, a very helpful person at the reception, good price

Stayed in November 2022

Not clean, the bathtub had mold, you had to ask for the room to be tidy up…

Close to downtown.

Stayed in January 2022

The hotel is not clean and central heat is controlled by the staff which they forgot to turn on.

Stayed in January 2022

Very old decor, not the cleanest room, no lift, disappointing breakfast. The only good thing was hiw friendly staff was.

Stayed in January 2022

Excelente atencion

Stayed in December 2021