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Reviews of Hospitality Inn 3 stars

500 West Columbia Street, V2C 1K6 Kamloops, Canada

#44 of 48 hotels in Kamloops

Guests' Choice

Review score

Based on 302 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.8

  • Location

    7.3

  • Facilities

    5.2

  • Staff

    7.1

  • Value for money

    6.2

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 24 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The other guests some of them were fighting and drinking all night was quite disturbing.

    The front desk staff was awesome,super polite and very friendly.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Maybe new owners , they can make this a better place with some upgrades and exterior refurbishment. My wife would never
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Good Priceline

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Good experience
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night

    I never shoul let anyone in wouldn’t have any problems she clean me n my room up

    Location perfect price was right it good I had friend come visit not left and cost trouble lot key stuff didn’t wanna help to get back in gave me key what didn’t work and say don’t call her again try open the door and it crack open hitch side??.. it was drew in to I don’t know what so not very safe those doors little tough and open wrong side..

    Stayed in April 2024

  • Reviewed: 23 April 2024

    5.0
    good enough for rest and go, not for lingering
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 1 night

    electrical plugs are a hazard, TV didn't receive cable

    relatively easy to get to. nice view of the hills and city

    Stayed in April 2024

  • Reviewed: 7 April 2024

    5.0
    Try to make safe and comfortable stay for the guest
    • Leisure trip
    • Couple
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    The back door was not working properly. Anyone can open from outside. Not comfortable at all. The door curtains as not completely covered the door. People can see from outside to inside.

    Good location

    Stayed in April 2024

  • Reviewed: 26 March 2024

    6.0
    Good but could have been better.
    • Business trip
    • Family with young children
    • Room with One Bed
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness and staff behavior

    Location and price

    Stayed in March 2024

  • Reviewed: 25 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Room with One Bed
    • Stayed 2 nights
    • Submitted via mobile

    crooked floors, no hair dryer, bathroom could be cleaner, towels should be white, uncomfortable blankets

    Privacy, view from the room, easy check out, quiet area

    Stayed in March 2024

  • Reviewed: 16 October 2023

    4.0
    disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 3 nights

    Lack of maintenance and care

    Unfortunately the building, furniture and rooms are outdated and need serious repair and maintenance. The room were not clean and fresh and were not serviced during my stay. Staff never checked in if everything was ok or if I needed anything. Other guests were very noisy.

    Stayed in September 2023

  • Reviewed: 10 October 2023

    6.0
    Pleasant
    • Family with young children
    • Room with One Bed with View
    • Stayed 4 nights
    • Submitted via mobile

    Room was Okay.

    Beautiful view

    Stayed in October 2023

  • Reviewed: 4 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    Run down needing updating

    Location to our family

    Stayed in September 2023

  • Reviewed: 2 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Room with One Bed with View
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were below average

    The view was spectacular

    Stayed in October 2023

  • Reviewed: 29 September 2023

    5.0
    Clean enough, although it was hard to tell because of staining and general age. Nice quiet room.
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night

    Although the bedding, towels and room were perfectly clean, it was alarmingly shabby, with peeling wallpaper, crumpled sheets and pillowcases and a very stained bathtub, with three spiders in it. There was a hole in the shower head, which sent most of the water jetting off to one side. When I arrived, the room was stiflingly hot and I had to call for help to reduce the temperature — the thermostat was unmarked and impossible to figure out how to adjust. The outlets were very loose and when I tried to plug in my electronics, most of them just fell out again.

    Responsive staff, pleasant manners

    Stayed in September 2023

  • Reviewed: 19 September 2023

    5.0
    Low cost budget property
    • Leisure trip
    • Family with young children
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Old property with bugs

    View

    Stayed in September 2023

  • Reviewed: 31 August 2023

    5.0
    For a one night stay a value.
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Hotel is very outdated and needs to be renovated. Bathtub has dark stains and caulking was old.

    The view.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    5.0
    a place to stop and sleep but won’t likely return. Least expensive alternative in that area
    • Leisure trip
    • Couple
    • Room with One Bed
    • Stayed 1 night
    • Submitted via mobile

    noisy, no coffee maker,

    location good shower

    Stayed in August 2023

  • Reviewed: 20 August 2023

    4.0
    It was okay in a pinch but was gross, the beds however were clean and comfortable.
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The whole room was mouldy everywhere around the tubs on the walls around windows

    There was a pool and it was in a good location. Staff was ok too. The front desk lady was hard to talk to with the language barrier but my remote wasn’t working and the man came to help really quickly and got it figured out for me

    Stayed in August 2023

  • Reviewed: 20 August 2023

    5.0
    No frills and very basic accommodation for a cheap price.
    • Leisure trip
    • Couple
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    Property is old. Rooms are outdated and need renovations to be in this century.

    The view

    Stayed in August 2023

  • Reviewed: 18 August 2023

    6.0
    Overall good in this budget
    • Leisure trip
    • Family with young children
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Location is beautiful

    Stayed in August 2023

  • Reviewed: 16 August 2023

    5.0
    DIRTY
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 3 nights

    The bathtub was filthy, I was there three nights not once did they give me fresh towels. The property is rundown. The bed was hard there was no screen on the window

    . IT WAS CLOSE TO WHERE i NEEDED TO BE

    Stayed in August 2023

  • Reviewed: 8 August 2023

    6.0
    Great Staff, Mediocre Room
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    A/C was loud and didn't cool the room, it was also missing a knob so had to move knob back and forth between two switches to adjust. Digital unit might be the way to go- this didn't have a thermostat you could set.

    Front desk staff was polite and friendly. The room? Ok for the price.

    Stayed in July 2023

  • Reviewed: 6 August 2023

    4.0
    Sorry won't be back
    • With a pet
    • Leisure trip
    • Couple
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    The bed was on the floor( no box spring) No plug for the tub.graffiti on the door frame in bathroom. No coffee just decaf 😝 Nowhere to hang up our clothes other than in the bathroom on the shower bar . the pool was half full and had a green hue.

    Stayed in July 2023

  • Reviewed: 5 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Room with One Bed with View
    • Stayed 24 nights

    I did not have wifi in my room the entire stay. 24 nights, told the front desk staff about 20 times, nothing was done about it. Bathtub was dirty, water wouldn't stop dripping, and would take forever to drain, had to take a shower with my feet submerged in dirty water, disgusting. Bathroom light wouldn't turn on more than half the time. Bugs on the inside of the window, behind the curtain. Cannot turn on more than a couple things in the room at the same time or we would lose the power.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    5.0
    Once was enough
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night

    The smell of mould permeated the room. Even opening the patio (?) door didn't help. There is no bed frame. There is a mattress on box spring with a headboard attached to the wall. No one was at reception when checking in or checking out. You need to call a local number to get service and it turns out there are just in a back room. A little bell would be better. Great to have a TV in the room but limited channel selection with shows to actually watch if you want to watch tv. I'd recommend bringing a book or audio book instead. Patio door does not have a good lock on it. There is a piece of wood jammed in to keep the door from opening.

    It appears that they do try to keep the rooms tidy. Bed was made, fresh towels, soap, shampoo and body lotion are provided. An adequate number of towels are provided in the room. The flooring was recently redone and helps with the overall look. Mini fridge is standard. The view from the room was pretty good!

    Stayed in July 2023

  • Reviewed: 1 August 2023

    4.0
    For an inexpensive one night stay it was adequate but I likely wouldn't stay there again.
    • Leisure trip
    • Family with young children
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    The plumbing is old and very poor. There was only decaf coffee in the rooms. The pool was dirty and poorly maintained.

    It had great view and a surprising outdoor space with lots of seating. The rooms were clean and for an older place that is under renovation it was ok.

    Stayed in July 2023

Showing 1 – 25

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