701 North Michigan Avenue, Streeterville, Chicago, IL 60611, United States of America
#155 of 182 hotels in Chicago
Guests' ChoiceBased on 4547 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
9.4
Facilities
7.4
Staff
7.8
Value for money
7.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Amber
United States of AmericaGreat location
Stayed in March 2024
Reviewed: June 1, 2024
Dan
United States of AmericaOne of the elevators was broken for at least two days, leading to long lines and long waits. There didn’t appear to be an alternate way to get from the ground floor to even the lobby much less rooms. Considering the amount the hotel charged, elevator maintenance was lacking.
Right in the heart of the Loop. Not too far from public transit. Nice 1940s-era lounge music.
Stayed in May 2024
Reviewed: May 31, 2024
Alex
United States of AmericaNeeds a few renovations, very old bathroom and no breakfast , but very nice hotel in general
Location!
Stayed in May 2024
Reviewed: May 29, 2024
John
IrelandNo restaurants or bars open
Location
Stayed in April 2024
Reviewed: May 29, 2024
Nanna
DenmarkCleaning lady knocked on our door at 9 am to ask when we were checking out, even though check-out was at 12.
Overall great hotel!
Stayed in May 2024
Reviewed: May 29, 2024
Boakye
United States of AmericaI wish my room was bigger
The location and the staff
Stayed in May 2024
Reviewed: May 29, 2024
Belen
ParaguayTowel Reposición could improve
Location
Stayed in May 2024
Reviewed: May 29, 2024
Brian
United States of AmericaWould forget to replace towels
View was great! Staff hospitable.
Stayed in May 2024
Reviewed: May 29, 2024
Keith
United KingdomThe biggest disappointment was the front door people who completely ignored us when we pulled up in our taxi. Offered no assistance to take our bags to reception or the room. Very strange indeed
Loved the location , reception staff were great, nice hotel
Stayed in May 2024
Reviewed: May 28, 2024
Savanna
United States of AmericaThe layout/how to enter rooms it was confusing at first. also never received my deposit, I’ve called 3 times and never returned my phone calls
Location, price.
Stayed in March 2024
Reviewed: May 28, 2024
Andrea
United States of AmericaI didn’t like how there was only lamps and a light in the closet , it would’ve been better if it had a ceiling light to brighten up the room
I liked the price and the location of the hotel.
Stayed in May 2024
Reviewed: May 28, 2024
Ron
CanadaThe only parking offerred was valet.
Great location, able to walk to most things, and the subway is nearby. Room was small, but clean and comfortable, bed was comfy.
Stayed in May 2024
Reviewed: May 28, 2024
Mark
United KingdomGreat location, clean and friendly hotel
Stayed in May 2024
Reviewed: May 27, 2024
Jolene
CanadaThe bathroom cleanliness. The floor needed a better vacuum and there were toothpaste marks on the shower ledge. To be fair, most of the cleaning staff probably can't see that last one as the staff I seen were all quite petite.
I was on the 20th floor, my room smelled of mildew and the bathroom floor needed a vacuum. Otherwise the bed was comfy, the staff were kind and the location is excellent. I do feel that the unrenovated rooms above floor 14 or 15 should be heavily discounted and if I stayed here again; I would not accept anything on a higher floor. The pics in the advertisements are only for the unrenovated rooms.
Stayed in May 2024
Reviewed: May 27, 2024
Paola
MexicoNeeds new matress
Location
Stayed in May 2024
Reviewed: May 26, 2024
Debbie
United KingdomNo laundry service Had to ask for water bottles for drinking instead of being in room
Aesthetically pleasing Comfortable big bed Good bathroom Location
Stayed in May 2024
Reviewed: May 26, 2024
Nicoleta
Romaniatired staff, not at all friendly, clean but old rooms
Stayed in May 2024
Reviewed: May 26, 2024
Seoyoung
South Koreathe bedding was not clean enough but the staffs were so freindly
nice location!!
Stayed in April 2024
Reviewed: May 26, 2024
Dana
United States of AmericaThe building is old and the rooms could stand to be renovated. The elevators and hallways are small and was a tight squeeze.
The location was great. It was good enough for our quick trip. The hotel gym is great too.
Stayed in May 2024
Reviewed: May 26, 2024
Lauren
United KingdomRoom was very small for the price, only one bedside table as well. Rooms could do with an update.
Excellent location, quick & easy check in/out process, room was fine for what we needed for 2 nights. Nice bathroom & quite clean. Staff were friendly & helpful!
Stayed in May 2024
Reviewed: May 25, 2024
Thomas
Hong KongThere is a little insect in the bathroom. It’s cross street from a hospital and u will hear siren all day n night long. The bathroom fittings, furniture and bedding are outdated. No welcome greeting from the concierge staffs. Housekeeping knocked my door by using a pen at 8am in the morning is impolite and annoying and basically can wake everybody up down the hallway.
Reception staffs are friendly polite and helpful. Location is perfect.
Stayed in May 2024
Reviewed: May 25, 2024
Frances
United States of Americamissed the bellmen
convenient
Stayed in May 2024
Reviewed: May 25, 2024
Julhamid
United States of AmericaNothing
Location of the hotel is downtown and very accessible to every interesting spot.
Stayed in April 2024
Reviewed: May 24, 2024
Anthony
United States of AmericaNothing
The location is everything.
Stayed in May 2024
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