Ski Resorts in El Serrat

The staff were exceptional, the food was excellent, I couldn't be more happier about this place.

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

Fantastic hostel/hotel with very friendly and helpful staff. Our room was massive with plenty of storage space, a large and comfortable bed, a big TV and a great en-suite bathroom with a hot waterfall shower. The shared spaces are extensive too, though the kitchen itself would be a bit of a squeeze if the place was full. Arinsal itself is very small so nothing is more than 10 minutes walk away, even in ski boots, but KY was far enough away from the noisier bars in the very centre of town and sound proofed enough that we slept well (and I am a very sensitive sleeper!) Would definitely recommend!

The location is just perfect, accommodation/rooms are clean will equipped and owners are very helpful. The owners where able to arrange our skiing gear in advance, as well as lessons for our kids and so on. We where all set the minute we arrived at La Neu!!

We had an amazing stay. The staff is super friendly and helpful, close to the ski stations. We went to Soleu in under 10 minutes with the car. Breakfast was amazing too. 10/10

Great hospitality by Marian and her son Andre, we were family of four for two weeks and stayed at a two bedroom and two bathrooms apartment with a stunning view from our three balconies of mountains and tobacco field. Rooms are clean and cozy, and beds are comfortable. At their restaurant la Tulipa they serve delicious hot sandwiches and evening pizza, and a great menu for meals by choice. Also, the local bus stop.is right near the Aparthotel and for just 20 sent we had a ride to the center of Ordino from our Arans area. From Ordino there's an L6 yellow bus going to Andorra la Vella every 30 minutes for just 1,90 euro. We'd love to come back to Arans la Tulipa when again in Andorra. Just opposite the Aparthotel there's a picturesque walking path up to El Serrat with modern scalpures, mountain river, meadows, horses, and sheep.

We didn’t have any breakfast because we left early to ski.

The place is very cozy and confortable to chill after a ski day

Great place to stay for ski holiday. Very nice and helpful owner.