The Econo Lodge hotel is located between Reading and Pottstown on Route 422 with easy access to the Pennsylvania Turnpike.
Judy
United States of America
The motel was hard to find and when we checked in, we asked to see the room. Clerk Was hard to understand (her english was very broken and hard to understand) she took us to the room, it smelled very bad and the a\c didn't work and we think the filter on the unit had never been cleaned or changed.. So the maintenance man came to room and unplugged the a\c unit and replugged it in and it blow the. Breaker very time he plugged it in 4 times. So We asked for our money back, the clerk just wanted to give we a note instead of our money back. We had to insist that we get a refund slip from the computer instead of a note on plain paper. The clerk had no idea how to even do a refund. We will never stay there again. We went to another motel down the road.
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Not only was this hotel terrible, Booking.com is not...
Not only was this hotel terrible, Booking.com is not honoring the room I booked online. I booked a NON SMOKING Room and was forced to stay in a stinky room and was not compensated by Booking.com for the false information. I WILL NO LONGER BE A BOOKING.COM user.
Timothy
United States of America
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