The location was great the room was good the staff was very...
The location was great the room was good the staff was very pleasant breakfast was okay just not enough to choose from what I didn't like people in the parking lot drinking and talking loudly. Most of the night was not pleased with that at all
Levannah
United States of America
10
Scored 10
I made a mistake when I checked in, consequently I was...
I made a mistake when I checked in, consequently I was double
charged on my credit card. The hotel personnel caught it when
they reviewed my bill for billing. They contacted me and
said they would straighten it out, and they did.
I thought I was talking to the hotel, not going thru a booking agency. They offer a 35% discount, which we did not receive. The bed was very uncomfortable. We also asked for a first floor room, but we were put on the third floor so that was disappointing. We were not aware of this until we checked in. I forgot to mention that whatever they use to wash the bedding, I woke up itching and scratching when I got too warm several times during the night.
Staff were very helpful. Booking botched my reservation, and this particular hotel seems to run near full capacity during my stay. Staff worked with me to find me room with as few room changes as possible.
Breakfast was decent continental breakfast.
Rooms were kept clean.
it was in a decent location for what we went to Rockingham for, but that’s all I liked about the property. the staff in the front office were very friendly.
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