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Reviews of Best Western Glasgow Hotel 3 stars

931 Sauchiehall Street, West End, North West, Glasgow, G3 7TQ, United Kingdom

#70 of 82 hotels in Glasgow

Guests' Choice

Review score

Based on 5863 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 June 2024

    8.0
    Comfortable,friendly and good food.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable and friendly. Very affordable and good location.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Couldn’t take takeaways on - was a sign stating would be charged

    Clean , location , price per room

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Great location close to other facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was excellent. There were restaurants and other shops close by. Free parking out the back was very convenient.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Good, comfortable.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Bathroom is quite small, carpeting of the room looked a bit cheap.

    Room was spacious, the building was beatiful. West Glasgow is a good place to stay and visit in general.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room with One Double Bed and One Single Bed
    • Stayed 3 nights
    • Submitted via mobile

    Overall a bit expensive, and beds not most comfortable. Big dips in mattress and spring popping.

    Staff great, breakfast good.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all suited what I needed!

    Just stayed one night but clean, comfortable, friendly staff and in a beautiful bit of town.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really, but breakfast was too basic. A bigger choice would have been better but good valu

    Nice location, a long walk into the city centre but no noise, nice quiet hotel. Continental breakfast could have had better choices but very good value for money.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Great value for money with great staff
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have been nice to have a fridge but it was not all that important

    Location. Lift to upper level room. Nice restaurant

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Comfortable hotel in a good location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms need a spruce up . Rooms a bit dowdy

    Friendly staff , parking on site worked well , clean rooms , hot and powerful shower , comfortable bed

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not worth the price. We were give basement corner room where one would think twice to open window.

    Location

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Waited 1 hour 20mins for our evening meal, however the food was great.

    Perfect location for what we needed. Staff were very friendly and also made sure we had a car park space, even drove my car into the space for me.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, free parking.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No label to show rebounding only boarded. Misleading which hotel.

    Gluten free station. Unfortunately close to normal bread etc and other guests didn't see or didn't understand should be a gluten free area. One lady opened her Weetabix at table and left crumbs all over area. And someone used the Gluten free bread bin as a holder for the normal breadwinner lid.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was hot. Some noise from ventilation ducts when we opened the window

    Good location the west end of Glasgow and free carparking

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    friendly staff

    Stayed in April 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Shower was very very small and the bed was tiny. We got an executive suite and it was a really small double bed which was very uncomfortable. No water given in the room. Check in at 3pm is too late. We arrived at 2pm and asked even if we could pay extra to get in just to get changed for a function and were told no.

    The room was a good size and very clean.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Good location, fab staff. lovely rooms.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    we went downstairs for food at 5:30 as we had an hour till we have to leave for a concert. unfortunately we had to wait 50mins for our food. the staff were lovely, and helped to get it out. but the food was mediocre. The chips were cold, lasagne was bland with way too much cheese. we were compensated for our drinks and lasagne. I'm thankful that the staff were great.

    The room was lovely, very clean. The bed was very comfortable. The staff were lovely, also the Breakfast was great, good amount of choice.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    It's ok but demanding deposits for damage is not ok
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Demanding £100 deposit against damages. I am not a child and will not return to a hotel which will try to steal your money.

    It had a nice bar which showed premier league footbal, which was s big plus for me

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The smell of the bathroom

    The room was ok, however the smell in the bathroom was terrible.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Nice area, lovely outdoor space, lovely staff but hotel itself is not great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small areas and very awkward to get around the property as wasn’t well sign posted (small spaces). Lift was absolutely awful, took at least 10 minutes waiting for it with our suitcases both times when it is only 3 floors up. Lift also shut on me and hurt my already injured shoulder with the force as I was walking in the lift (it gives you about 5 seconds to walk in the door after allowing those in the lift already to come out). After 5 hours of travelling for a concert that started at 6.30, we arrived at 3.05 to be told our room was not ready. This was extremely disappointing as it was a 3pm check in - we both had to get ready and to our destination by 6 and were stressed trying to get ready after not getting in until 4. Room was nice but due to no air conditioning it was extremely hot and uncomfortable, we tried opening the window but due to the hot weather there was no air (not the hotels fault). Room was very small, smaller than expected to the point we kept walking into things trying to just move. Shelf in bathroom was hanging off the wall, cups for tea/coffee were very dirty and one was completely cracked which the reception kindly changed for us. TV didn’t work like it says - the only channel that worked was the news and when trying to change it took about 5 minutes to load and wouldn’t then turn off. I could not fault the staff, they were extremely friendly and very professional - always smiling and there to help.

    Nice outdoor terrace.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Great location, bathroom on small size
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated

    Helpful reception staff Central location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Excellent value for money, fab location - will def visit this hotel again
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location was great, lovely outdoor area to enjoy drinks. Room was a good size with 3 single beds which was ideal for us. Can’t comment on food as we didn’t have any but breakfast looked good as we passed by in the am

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the bathroom, (room 314) The bathroom has no working extraction fan, it's very small , the steam makes everything a bit slippy, didn't see a bath mat for inside the bath, the shower pole is broken and the shower head leaks from the handle too The toilet flush handle isnt the greatest either, need to push 3-4 times for a flush and is a bit loose

    I liked the location, as it was far enough away from the hustle and bustle, and close to the hydro, where we was headed on the sat night The staff, were friendly and helpful, the hotel was clean and tidy, the room was a decent enough size too The beds are so comfy , and give a good night's sleep Plenty of storage if you were staying a while

    Stayed in May 2024

  • Reviewed: 19 May 2024

    6.0
    Used to like this place but it has changed.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t bring your own food in or would be charged £30 if caught. £10 for tray ( room service). Bed was too hard so didn’t sleep well. Room was very hot and window hardly opened.

    Nice location. Clean.

    Stayed in May 2024

Showing 1 – 25

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