1 Dickinson Street, Manchester, M1 4LF, United Kingdom
#15 of 118 hotels in Manchester
Guests' ChoiceBased on 10531 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
James
United KingdomThe evening staff weren't as friendly on bar and reception as the day staff, were given ice for room no problem during day but at night I was refused twice before eventually given it, the evening reception 1st night didn't seem to want to help with general enquiry regarding room
Central location to what we required, great rooms and showers , young guy on reception was extremely friendly
Stayed in June 2024
Reviewed: 8 June 2024
Paul
United KingdomNothing. It's a great hotel.
The hotel is clean, modern, comfortable and in a great part of the city and right by the tram way too. China Town and the Village just a short walk.
Stayed in June 2024
Reviewed: 8 June 2024
Chris
United KingdomNothing
Excellent location. Stylish bar. Great value for money
Stayed in June 2024
Reviewed: 7 June 2024
Jamila
DenmarkNo view.
Private, comfortable and central location.
Stayed in June 2024
Reviewed: 7 June 2024
Sarah-jane
IrelandIt would have been nice to be able to get a drink when we came back to the hotel to take back to our room but there was no bar service or mini bar options
Everything... location, room facilities, value for money, reception staff were very welcoming
Stayed in May 2024
Reviewed: 7 June 2024
Chris
United KingdomFab position, and great staff.
Lovely lounge and Bar area, which doubles as the Breakfast lounge too, perfect.
Stayed in June 2024
Reviewed: 7 June 2024
Pat
United KingdomNothing
Location, style, staff
Stayed in June 2024
Reviewed: 7 June 2024
Louise
United KingdomI could not fault it!
Quality hotel offer providing comfort and useful luxurious touches. The team are so helpful and friendly.
Stayed in June 2024
Reviewed: 6 June 2024
Fiona
United KingdomNothing!
Fabulous location, super helpful staff, great room - stylish, simple, super clean, safe and secure with 24hr concierge. My stay was an excellent rate being midweek, and it was still ‘busy’. Great bar and cocktails too!
Stayed in June 2024
Reviewed: 6 June 2024
Geoff
United KingdomVery little natural light. No opening window. Bit expensive for what we had considering breakfast was not included.
Location good. View not great but only stayed 1 night. Room well equipped for what we needed. Downstairs bar was very good to use when we got back from concert. Didn’t have breakfast.
Stayed in June 2024
Reviewed: 6 June 2024
Michelle
United KingdomRooms small with a king size bed. Not much room to move round the bed . Had to put case in floor as no drawers so took up space as well. Bathroom good.
Location great as off St Peter’s square
Stayed in June 2024
Reviewed: 6 June 2024
Kieran
IrelandPrice, room a little small, especially for the money.
Modern, clean, good location.
Stayed in June 2024
Reviewed: 5 June 2024
Maarit
United KingdomQueen room quite compact around the bed.
Well located, modern decor, clean, comfy beds and pillows, good atmosphere in bar area.
Stayed in June 2024
Reviewed: 5 June 2024
Wayne
United KingdomNothing
Great that it had a safe. Clean, convenient.
Stayed in June 2024
Reviewed: 5 June 2024
Rebecca
United KingdomBedside cabinet shelf too small need room for clock / mobile glass of water a bit bigger please otherwise all good
The Room was great comfortable bed and very clean. Good facilities. The Hotel was well situated easy to access door key card that didn't go wrong. Easy check in and out polite staff.
Stayed in June 2024
Reviewed: 5 June 2024
Siti
Indonesiathe breakfast buffet have limited option for the price given
the staff are very welcoming and warm, the room is clean and the bed is comfortable
Stayed in June 2024
Reviewed: 5 June 2024
Gillian
United KingdomNothing
Stayed for a concert at the Co op. Good central location, staff on check in were excellent.
Stayed in June 2024
Reviewed: 5 June 2024
Glenn
United KingdomNothing
Extremely friendly and helpful front of house guys … great location and room was perfect
Stayed in June 2024
Reviewed: 5 June 2024
Linzi
United KingdomUncomfortable pillows. Glad we didn’t pay for breakfast as it didn’t look great - we found a great coffee shop nearby which was much better.
Room was comfortable and clean with a good AC unit. Easy check in and out. Good bar area. Location was excellent.
Stayed in June 2024
Reviewed: 5 June 2024
Therese
United KingdomNothing, it was lovely
All of it. It is an exceptional hotel, absolutely loved it.
Stayed in June 2024
Reviewed: 5 June 2024
Stephen
United Kingdom-Bathroom ventilation didn't work, so the bathroom became a sauna after using shower. -No garbage bin in room. -Small garbage bin in bathroom didn't have bin liner in it.
Location, bed, lounge, quietness. Early check in.
Stayed in June 2024
Reviewed: 4 June 2024
Lauren
United KingdomWe were unable to get phone reception or use our mobile data in our room (Vodafone and o2) meaning we had to go to the lobby to make phone calls.
The staff were friendly (every person we interacted with). The bar was spacious and good value for money. Our room was comfortable and clean. We especially appreciated having large windows that actually opened so we could enjoy fresh air. We were impressed by how quiet it was, even on a weekend in Pride Month.
Stayed in June 2024
Reviewed: 4 June 2024
Sophie
United Kingdomit was a very clean and nice building, with good sized rooms and easy access to the city centre
Stayed in June 2024
Reviewed: 4 June 2024
John
United KingdomRoom faced inwards, so no view of the city
Bright and modern. Great location. Nice bar and lounge area.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content