Clean with nice restaurant

Stayed in April 2024

Nothing

We need a good place to stay that was quiet and clean, we had an early start for the Fred Whitton Challenge so a good nights sleep was a must. Room was spotless and bed very comfortable. Evening meal on Saturday was very good, will use again.

Stayed in May 2024

Bedroom floor wasn't carpeted which is OK and trendy but a few shoes/footsteps from above being heard. That's the only small gripe I would have.

Location Great, Breakfast Great, Staff helpful and friendly ! Room was comfortable. Nice bathroom. Would defo recommend.

Stayed in April 2024

We were in the family room. A little noisy as when we were trying to get the children to sleep. Noise of a washing machine and noise of the bar. This is just due to the location of the room.

Nice little hotel with everything we needed for an overnight stay as a family

Stayed in March 2024

There was no milk in room. On asking and being told someone would bring some up, I had to ask again after no one came after half an hour. Very annoying. I think the toilet may be broken too in room 9 as there was a water refilling noise all night long which meant we hardly slept. The main TV also wouldn't show live TV. Needs a lamp in the kids room.

Lovely location. Ideal for stop over on way to Scotland. Nicely decorated. Good size. Ideal having a separate kids room.

Stayed in March 2024

Lovely hotel, friendly staff that were more than happy to help.

Stayed in February 2024

The room wasn’t as clean as id liked, understand it is a dog friendly hotel but the room should be cleaned to a standard of people who don’t have dogs I.e no dog hairs all over the room and paw prints on the bedding

Lovey boutique hotel, staff were really lovely and helpful. Food was beautiful.

Stayed in January 2024

These are more personal preference and constructive feedback. There were no decaf tea bags but the chocolates were a nice touch! The room was a bit light for me when all the lights were off so maybe some blackout curtains would be good. We stayed in room 1 and there's a little step into the room which I tripped over as the carpet is stripey so the step blends in so it might be worth putting a sign on the wall just to let people know. It might be worth putting some instructions about how to use the shower too as it's not obvious and before coming I'd read a few reviews saying the showers were cold but they're not you just have to turn the handle all the way and wait a minute or two. The shower is nice and powerful but the water level did get quite high and I was worried about it leaking so wasn't the most relaxing shower as I was rushing, think the drain might just need a clean to fix that. The final thing which was the most concerning and we mentioned before we left was that we had 3 massive blue bottles come from our bathroom (we think they could have come through the vent) we came in december and it was cold and wet so a bit unusual for that time of year to get blue bottles so it might mean that something is rotting somewhere close (altho there was no bad smell) we thought maybe someone's left some dog food somewhere as we know it's a dog friendly hotel and we had a dog next to us which was not an issue it was just the blue bottles that were the concern.

If I could give 9 and a half I would! The hotel was absolutely lovely, really nice decor, very friendly and helpful staff, lots of amenities and the food was brilliant (we had a roast on a Friday evening and it was one of the best we'd ever had!) I would happily stay here again.

Stayed in December 2023

We liked the place very much. Although, not a problem for us - there are only stairs to get to the rooms. This might be an accessibility issue for someone else.

The location is very suitable for driving and is just next to the main road leading to Kendal. The hotel is situated next to a farm shop and surrounded by green pastures. The staff are very friendly, and pets are welcome. The restaurant is amazing, and source local produce for the food and beverages.

Stayed in December 2023

Having to go upstairs to room with suitcase but not a big deal

Dogs welcome. Freindly staff. Good location.

Stayed in October 2023

Cold room Noisy radiator TV did not work Staff unhelpful, no compensation offered

Stayed in November 2023

Not a fault of the hotel itself but we had a family sitting outside in the corridor and the children kept knocking on our door and trying to open the handle. We could hear them very clearly as well.

The hotel was lovely, it was only a short drive away from Kendal and Windermere. The room was spacious and very cosy. The staff were exceptional and very informative, they even helped us to find a bonfire we could go to.

Stayed in November 2023

Very nice hotel with very friendly and service minded staff. Excellent food in the restaurant

Stayed in October 2023

The Gateway Inn/Hotel needs to include the name Plumgarths Roundabout in its address, otherwise Google Maps takes you to a site in a lane in Stavely a few miles away!!! Asking directions in the rain on a dark night is no fun! Booking.com PLEASE NOTE!!

Very pleasant decor and friendly staff

Stayed in October 2023

Nothing to dislike

It is so near M6 and so perfect for stop to Scotland. The hotel is super comfy and welcoming.

Stayed in September 2023

Food at the hotel was very good

Stayed in September 2023

Breakfast options.

It would have been perfect if we had a variety of options for breakfast. The usual British breakfast would be good. Other than that everything is comfortable and nice.

Stayed in September 2023

The stairs to the room were steep. OK for us but those with less mobility might struggle

The room was spacious and welcoming.

Stayed in September 2023

Tight staircase to second floor

Staff delightful

Stayed in September 2023

NO HOT BREAKFAST only cold meats, cereals etc. However we were told we could get a cooked breakfast at the cafe over the road which we sit, it was excellent.Really

Really nice hotel, recently refurbished, excellent room. Good evening mea.

Stayed in September 2023

The smoke alarm went off at 7.00 am, everyone in their rooms went out to car park in their pyjamas. There were no staff on site, to check everyone was out and safe. Some guests tried to call the out of hours number, on contact details, this was not answered. The guests were waiting outside for 30 minutes before a fire engine came. The firemen were quite alarmed, that no staff were on site. When staff came to work at 8.00am, they apologised,for the inconvenience, but it did spoil our stay.

We didn't have breakfast.

Stayed in August 2023

The stairs to our room were very steep and narrow and would be difficult carrying a suitcase. Not all the rooms were that high up.

The location was easy to get to. There is a large bar and large restaurant at this location. Parking as well.

Stayed in September 2023

Very pet friendly place. We could bring our dogs with us for dinner and breakfast. Great breakfast for a good price.

Stayed in September 2023

Lovely clean rooms beautifully decorated with friendly staff great location

Stayed in September 2023