You have to pay £10 extra to check in earlier even if the room is ready.

Second time I stayed here. Literally only used it for sleep but it was clean and comfortable and near the station. Daytime receptionist was friendly and gave me a coffee as I arrived a bit early.

Stayed in May 2024

There should have been more places for people to sit down and network during the conferences. Perhaps some tables with chairs or open the cafeteria area/breakfast room. The shower was blocked. The pressure from the shower was very low. The food in the cafeteria/evening meal could have been of better quality. There could have been more staff i.e. one person taking orders, serving food and drinks - cleaning tables, plus arranging the conference room seemed unfair.

Comfortable bed and quiet at night so able to sleep. Not that far from the station.

Stayed in May 2024

Due to lack of parking had to park in the multi storey car park next door, worried for its safety as it isn’t a very secure place to leave your car and cost £16.50 a day even on Sundays

Staff were very friendly and helpful

Stayed in May 2024

Bit outdated decor but overall worth the price

Close to Manchester Piccadilly and Manchester Oxford road. Lots of storage and staff were friendly.

Stayed in May 2024

Rooms are small but we will upgrade next time, saying that it is only to sleep in.

Very close to canal street and lovely staff.

Stayed in May 2024

Floor space was very limited for myself and daughter but we were in compact double.

Friendly, helpful staff on reception desk gave great advice on travel to events etc. Clean rooms and lovely restaurant (fussy daughter loved the pasta). We’d definitely stay again.

Stayed in May 2024

Room size, bed a little firm

The beer garden

Stayed in May 2024

Nothing.

The staff were lovely, really friendly and helpful. Spacious room with all facilities we needed for an overnight stay. Ideal location for the 02 Ritz venue or Palace Theatre. Very handy car park adjacent to the hotel. £16-50 for 24 hours.

Stayed in May 2024

The main staff on reception wasn't very friendly. Although all the staff in the restaurant and cleaning staff were.

The room, albeit dated. Was spotlessly clean.

Stayed in May 2024

The lack of a bedside table, as mentioned earlier.

The room was well appointed, although I would have liked a bedside table, and the bed was comfortable. I enjoyed dinner in the bar and breakfast was excellent.

Stayed in May 2024

The staff were rude to me and my partner a couple times at reception or during breakfast service (especially during breakfast service). The food provided in the hotel was sub par and there was a feeling as if the place thought it was a lot nicer than it actually is also I found quite a few hairs and things in drawers the place was cleaned but it wasn't maintained to a high standard

Nice bathroom, great place for a conference where I attended, the vimto fact was cool

Stayed in April 2024

The location

The location is good! And very quiet. The staff is nice and helpful to provide us lots of useful information during the stay!

Stayed in May 2024

Room was quite cramped and maybe do with a make over.

Near the train station and town centre. Staff were very helpful and friendly. Breakfast was excellent!

Stayed in May 2024

Very small room, water pressure poor, staff in the garden room untrained and often no one there

It was basic but ok

Stayed in May 2024

Unfortunately my room in this hotel was let down by it's poor mattress quality (mine was grim and I slept badly), very hot room with no air con/ a noisy rattling fan and general shabbiness. On the roadside so opening the window was too noisy. It is generally a tired looking room and there are some dubious stains on the carpet and walls ( the walls need washing by the bed) The armchair has cracked and threadbare areas and pillows are poor quality. The hotel has a general air of tiredness about it. There is no night security...my son came in straight off the street at 1 am and went to his equally tired room, and saw no one around and commented he could have wandered the whole hotel. This was a lower priced hotel for a swift nights stay during a long journey, but for just a few pounds more, there are other much better, more comfortable places very close by. I usually book them, and won't stay at the Pendulum again. It's ok, nothing terrible, but there is much better value locally.

The gentleman on reception was warmly welcoming, very friendly, polite and efficient, swiftly changing my room when it became apparent all the lights in mine had failed on arrival. Breakfast was hot, in abundance and the two breakfast staff again very polite and friendly. The bathroom appears fairly recently revamped and was clean and tidy. Shower was great ..no option to borrow a bath mat which isn't great for someone with MS ( I can be wobbly on a slippy surface).

Stayed in May 2024

Nothing, would book again for the price

Great location, clean rooms, nice staff

Stayed in May 2024

It would be better if there is a socket next to the bed to charge the phone or watches. And a mini fridge would be helpful too.

The location was ideal for me as I had work at the university and the hotel is very close to it. The hotel was well maintained and very clean. And the breakfast was brilliant.

Stayed in May 2024

Room on small side

I booked room and it was ready in 15 minutes. Staff were pleasant. Room was clean and ok for single travellers. But may have been small for a couple

Stayed in May 2024

No AC in the room. We chose a weekend, suprisingly, with a couple of hot days so we really missed an AC but it was also a choice we made ourself. Because of this reason we were also slightly disapointed that the window could only open for like 10cm.

Staff were friendly. Location was still within a 15 minutes walk from the city centre. Breakfast was small but still enough choice to not leave with an empty stomach. We pre-paid breakfast when booking the room and on an early day they even made us breakfast-to-go when we asked the night before!

Stayed in May 2024

All ok thanks

Breakfast Staff were friendly Lovely and clean

Stayed in May 2024

Didn't like the window of my room was facing to a kind of park. It supposed to be on the 3th floor of the building however the 3th floor was at the same level as the street! There were some people in front of my window shouting at somebody that was on the 4th floor! Didn't feel comfortable, people could see me from outside! On the other hand some members of the staff were fighting during the Breakfast service, it wasn't nice!

It's very close to Manchester Piccadilly Station and City Center.

Stayed in May 2024

Other bedroom doors kept slamming which woke us up. Room v hot Sink tap v slow - maybe poor pressure

Friendly efficient staff who were very helpful Close to the city centre and railway V clean Good selection of breakfast foods

Stayed in May 2024

Small rooms

Good layout, easy to find

Stayed in May 2024

Lifts are a little dated, but functional.

Pendulum feature is very interesting and unique, bar and conference facilities are great.

Stayed in May 2024