Transport links to town almost non existent. No shuttle bus, buses didn’t come at time they should have on the timetable and taxis almost impossible to get.

Nice view

Stayed in April 2024

Breakfast, location, people.

Sea, interior, Dinner.

Stayed in September 2023

Needs some repairs , and the towels are probably more suited to a child.

Location

Stayed in August 2023

Standard of decor and maintenance

Views

Stayed in August 2023

No real aircon Poor beds Old rooms Bugs in rooms No lifts to some rooms Swimming pool dirty and closed

Location and views Staff

Stayed in July 2023

Mercur need to invest in their property. The property hasn't got 'character', it is just tired. Doors stick, plumbing is poor, bathroom fittings broken.

The staff try hard to make your stay comfortable.

Stayed in July 2023

Far from city. Had to pay for pool use

Very cold old hotel. Staff were lovely. Breakfast not bad

Stayed in July 2023

the staff

not much really, nice view of the balcony

Stayed in June 2023

It was ok decor pleasant, but tired. no tea or coffee making facilities in room. No local information in reception about buses etc. Bedroom door tight fit and needed to be slammed

Stayed in January 2023

Limited options near hotel and distance from the main downtown and port.

View of the ocean.

Stayed in November 2022

Maximum 2 star hotel. Very very old equipment, mould everywhere in bathroom. Dirty swimming pool and all area. Breakfast? Total catastrophe. Hope I don’t have to visit this hotel again.

View and free parking. Outside hotel design is nice.

Stayed in August 2021

all good

view wonderful, room very clean, breakfast excellent, dinner excellent, happy hour at the bar excellent.

Stayed in April 2024

The property is outdated and in need of refurbishment. It’s not fit for purpose and should not be rented out as an hotel as this is very unfair to have to pay for this accommodation as an hotel.

Nothing

Stayed in May 2024

Very old facilities. Went for dinner at 21:30 where reception told us it was until 23:00, ando they only had 3 options at that time. All 5 chose to eat lasagna that was clearly heated up in the microwave since some came cold and very dry. At the end impossibility to charge the room and the check Came hand written on a cut piece of paper. 82€ for a very bad meal. So expressive and incredible to believe for a mercure hotel. Rooms besides clean are sooooo out of date. Very old, lots os squeaky noises from the ver structure and curtains although are blackouts let in a lot of light.

Property was clean and receptions girls were nice.

Stayed in May 2024

It was certainly not 4 star as rated by Booking.com. Would not have rated 1 star.

The view. However without a car the location was not good.

Stayed in May 2024

The attitude with horrible I arrive 22.30 after a long day of travelling. Paid the mercure 4star hotel - i paid 120 euro i get a key on the counter and i ask where is the room and it turns out i have to leave the hotel and stay accross the street dark alley - in a 3 star hotel - which was freezing cold ! (worth less then 50 euro) and mould on the shower ! I told the man at the reception there must be a mistake HE SAID - YOUR ROOM HERE NOT HERE - U CAN SLEEP THERE ON IN THE STREET !!!! - BASTA ... i travel alot but i never experienced this !

I was shocked - THAT IS A EXPERIENCE !!

Stayed in December 2023

All was good

The vibe

Stayed in November 2023

Needs to be repainted everywhere. Toilet didn’t flush very well. Pool was filthy and unusable.

Very spacious rooms, dining, etc. Staff very friendly.

Stayed in September 2023

Dirty, old, everything damaged, that the government allow to keep that open is a impudence. There’s nothing working in there. everything rusts dangerously with children in danger of mortal danger

That I met two of our soldiers there. Guys you’re doing a good job. Thanks

Stayed in September 2023

A little old

Waterfront

Stayed in August 2023

Bit alive by insects and possibly bed bugs Poor cleanliness in the room and hotel in general Food not great Air con not working in room and when asked reception to help they did nothing Just an awful experience

Very little

Stayed in July 2023

ac was not working very well

view was excellent

Stayed in June 2023

The hotel party at night, Friday night, music was very loud until 1am. Very difficult to sleep with the noise, party/loud music was on the level below our room.

Breakfast was great

Stayed in July 2023

No value for money, claiming to be a 4 stars hotel is bold statement. Fire hazard and Public health violations all over the place. No feasible transportation in and out, taxis only and on the days with cruises in port you can wait up to 2 hours for a taxi which you will share with 6 other people. Breakfast options are narrowed to only sweets, healthy choices not available. Security in hotel not applicable starting with locks on the room doors and balconies to actual security patrols, cctv system is not exist beyond the check in desk. Honestly I still don't know what they charged me for as price was really overrated compare to service and facilities. Cherry on top was final price with extra city tax to it. Not mentioned at initial booking of course.

The staff are friendly and helpful.

Stayed in May 2023