10 Kuźnice, 34-500 Zakopane, Poland
#217 of 1,734 Holiday rentals in Zakopane
Guests' ChoiceBased on 86 apartment reviews
9.5Cleanliness
9.7
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 March 2024
Chris
PolandA bit far from apres and the restaurant doesn't open late
Location at the base of the mountain. Very clean and modern
Stayed in February 2024
Reviewed: 30 January 2024
Tamás
HungaryFriendly,helpfull staff.We enjoyed everything.The location was amazing.
Stayed in January 2024
Reviewed: 7 January 2024
Mohamed
NetherlandsNothing
The property was really nice and clean, everything was perfect but to point on main things - Location: perfect as long as you have a car, it’s just in front if the cable car but if you want to go to and from the city center frequently then you might struggle - cleanliness: perfect - Food: all the meals was great, actually I loved the idea of serving limited number of dishes but doing it in perfection. Our stay was bed and breakfast but it ended up having all meals there. Hospitality: I feel really sorry that don’t have the names to make my comment more personalized, but I would like to express my gratitude to the host who was really nice getting my late call to help me locating the hotel. I would like also to thank the two nice ladies on the breakfast shift on Saturday 23 December, they was really helpful providing me with touristic suggestions and never failed to help me which was really appreciated (I hope my message reaches them)
Stayed in December 2023
Reviewed: 9 November 2023
Gabor
HungaryThe breakfast was awesome
Stayed in October 2023
Reviewed: 29 October 2023
Viktor
Czech RepublicBreakfast - is served in the open (for public) restaurant in way that you have one free meal and one free drink from menu list. If you need water, more bread, anything else - you need to order it (and pay). On Saturday it took 25 mins from ordering breakfast to delivery. But the meal was always very good. Its on busy spot - if you keep your window open during night - surely you will notice a lot of noise (early tourist starting at 5am (and talking :-), garbage truck at midnight, a few cars...)
Good, comfortable accomodation, at the very entrance to Tatra NP. A bit expensive, but good, and at great place.
Stayed in October 2023
Reviewed: 6 October 2023
Anniina
FinlandBreakfast menu was a bit awkward for a solo traveller, as you would rather have a selection of items rather than e. g. one gigant portion of pancakes which is obviously meant to be shared.
Fantastic place with sky windows and separate very cosy living room and bedroom. Great food at the restaurant and perfect location for hiking. Easy to reach with mini bus. Market downstairs.
Stayed in July 2023
Reviewed: 16 September 2023
Erika
United KingdomNothing to dislike! This place has been carefully designed, the team running it are excellent, and the food is great. :)
This was an absolutely brilliant stay! The rooms were much more spacious than the photos showed (we stayed in the top floor, with the slanted ceilings, which were not a problem at all, as the room was far larger than we expected!), with lots of big windows to let in the light and fresh air. The bed & sofa bed were both very comfortable, with plenty of pillows and blankets. Everything was super clean, and there was a handy fridge, kettle, and mugs & tea in the room. Also two smart TVs, which was really great to have! The staff were so friendly and helpful, always finding time to help us even when it was clear they were very busy with the popular restaurant downstairs. :) Breakfasts were great & HUGE, enough to feed several people haha! My one and only request would be to maybe add a vegan option at breakfast, such as hummus on toast, or porridge with vegan yogurt, as all the breakfasts were big delicious healthy meals for hiking folks- lots of egg, bacon, cheese, sausages etc, and while the lovely staff tried to change something to be vegan for me (potato cakes), they turned out to have cheese inside them too. The location was unbeatable, right at the beginning of so many wonderful trails, directly beside the cable car, and a quick walk or bus into Zakopane centre. You can get breakfast, lunch, and dinner on-site, and they even have a very useful small shop for snacks and essentials too! We absolutely loved our stay, and look forward to returning, thank you to the team running Gościniec Kuźnice! :)
Stayed in September 2023
Reviewed: 11 September 2023
Jitka
United StatesVery friendly staff. Great food. Perfect location.
Stayed in August 2023
Reviewed: 6 August 2023
John
New Zealandleaving
We arrived early and they rushed to get room ready, which was wonderful. We didn't expect it. There is heaps of road works going on and if I had not done the research then it would of been hard for travelers in a car as construction everywhere. But it was wonderful and Anita was brilliant
Stayed in August 2023
Reviewed: 14 July 2023
Justina
Lithuania-
Locations, stuff, food was delicious! Rooms are very cozy.Everything was perfect:)
Stayed in July 2023
Reviewed: 14 July 2023
Marc
IrelandSmall issue but there's a constant buzzing noise from the ventilation in our room. Won't affect most people unless you're a light sleeper
Perfect location for access to hiking trails The restaurant does exceptional food. The breakfasts in particular were a highlight Comfortable bed, great bathroom and nice sofa area
Stayed in July 2023
Reviewed: 13 July 2023
Ales
SloveniaAll was fine. friendly and helpful manager and staff, comfortable apartment, good food in the restaurant downstairs. Parking available. excellent basis for walks/treks.
Stayed in July 2023
Reviewed: 26 June 2023
Tomas
LithuaniaNice place in the mountains near the river. The breakfast and the kitchen is good. Friendly staff
Stayed in June 2023
Reviewed: 21 May 2023
Haidee
United KingdomThe cable car was closed until 24/5 for maintenance and no taxis were permitted to use the short road up to the village whilst improvements are being made to the infrastructure. We would still choose to stay here again as we loved the location.
The hotel is in a beautiful location and our room was clean and spacious with views of the mountains. Friendly helpful staff and a great breakfast. We did some fabulous walks that started minutes from the hotel. When we left the hotel manager gave us a picnic and a lift to the taxi rank to take us back into Zakopane for our bus back to Krakow.
Stayed in May 2023
Reviewed: 29 March 2023
Giorgito
ItalyThe truffle Omelette was not good, was like dry and inedible
The place is really beautiful, the rooms very spacious, clean and comfortable. The staff is friendly and are doing their best to keep the guests satisfied. The hotel is situated in a National Park, 50 meters from the cableway which takes you to K.W. peak. If you want to visit the town though, you must take your car. Maybe there are no many bars and restaurant in the area, but that's alright, maybe the hotel restaurant could be open bit longer than 4.30, but again, that's a minor issue if you know it in advance. PS We had to leave a day earlier, and the stuff was nice to provide us some bag with fruit sandwich and water. Thank you.
Stayed in March 2023
Reviewed: 16 March 2023
Tetiana
PolandThe place looks just like it does in the pictures, and it's conveniently located close to the lifts. Additionally, the breakfast was enjoyable.
Stayed in March 2023
Reviewed: 6 March 2023
Rima
LithuaniaLocation
Stayed in March 2023
Reviewed: 20 February 2023
John
United KingdomLocation shops ect close quite early ongoing building work which once complete will look amazing
Emailed me clear details as we was arriving late
Stayed in February 2023
Reviewed: 17 February 2023
Clare
United KingdomGreat food, nice decoration and very helpful staff
Stayed in February 2023
Reviewed: 10 February 2023
Egor
LithuaniaPerfect place with the most responsive staff
Stayed in February 2023
Reviewed: 9 February 2023
Gosia
IrelandSuper friendly staff. huge thanks to Ewelina who helped us with our car and snow situation ;)
Stayed in February 2023
Reviewed: 25 January 2023
Peter
United KingdomNothing.
Everything was perfect from start to finish. Value for money proposition is out of this world. Highlights: - superb breakfast included in the already reasonable price - warm and cosy apartment - restaurant and grocery shop directly in the hotel - private parking - after 6 pm the there is barely anybody in the area , so peaceful and quiet - friendly and helpful staff .... They'll also give you some free food and drink when you check out which was a very welcomed bonus :)
Stayed in January 2023
Reviewed: 8 January 2023
Daniel
SlovakiaWell, at the beginning staff behaved strangely and not welcoming us very well. Then my son was given outdated blueberries with "pierogi" and WiFi did not work for few hours for us. After this experience most changed - people were nice, food also good and WiFi worked, but the first impression was a bit weird....
The location is amazing for treks to Tatras, lift to Kasprowy Wierch.
Stayed in January 2023
Reviewed: 2 January 2023
Gert
AustriaNothing to comment
Great location, very nice building, clean and cozy rooms, the food is the best and the staff is very helpful and friendly. The team and owners are professionals.
Stayed in January 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content